Privacy policy

1. Who we are

Just Zell is operated by [your legal business name]. We provide tools for building subscription storefronts, managing products and customers, connecting payment services, and supporting recurring commerce.

Privacy contact: [your privacy email] · [business mailing address]

2. Information we collect

• Account and workspace details, such as name, email address, business information, login details, preferences, and site configuration.
• Merchant and customer information entered into a workspace, including orders, subscriptions, delivery addresses, support messages, credits, redemptions, and customer-portal activity.
• Payment and billing information needed to connect or operate payment services. Full card numbers should be entered directly with the configured payment provider, such as Stripe, and not sent to Just Zell by email or support message.
• Device, browser, usage, diagnostic, and security information needed to operate the service, prevent abuse, and improve reliability.
• Information provided in support requests, feedback, forms, or other communications.

3. How we use information

We use information to provide and secure the service, create and maintain workspaces, display storefronts, support subscriptions and customer self-service, process support requests, prevent fraud and misuse, communicate about the service, comply with legal obligations, and improve performance and usability. We aim to collect only what is reasonably needed for these purposes.

4. Merchant responsibility and service providers

Merchants decide what customer information to collect and how to use it in their storefronts. A merchant may be the business responsible for customer data, while Just Zell may process that information to provide the platform. Merchants must publish accurate customer-facing notices and use the platform lawfully.

We may use providers for hosting, databases, payments, email, analytics, security, support, storage, and error monitoring. These providers receive only the information reasonably needed for their service and may have their own terms and privacy notices. Stripe payment processing is also subject to Stripe's terms and privacy notice.

5. Cookies and similar technologies

We may use essential cookies, local storage, and similar technologies for authentication, security, preferences, draft persistence, and core functionality. If we add analytics, advertising, or other non-essential technologies, we will describe them here and request consent where required.

6. Retention, security, and incidents

We retain information only for as long as needed for the purposes described here, including account support, transaction records, dispute handling, security, and legal obligations. We use reasonable administrative, technical, and organizational safeguards, but no online service can guarantee absolute security. If an incident affects personal information, we will investigate, contain, and provide any legally required notice.

7. Choices and rights

Depending on your location and role, you may be able to access, correct, delete, export, or restrict use of personal information, object to certain processing, or withdraw consent where applicable. Merchants should direct their customers to the merchant's published privacy contact. For Just Zell account or platform requests, contact [your privacy email]. We may verify identity and retain information where law or legitimate security needs require it.

8. Children, transfers, and changes

Just Zell is not directed to children under the age required by applicable law. Information may be processed in countries other than where you live; where required, we will use appropriate safeguards. We may update this policy when our practices or legal obligations change and will post the revised effective date.

9. Contact

Privacy requests and questions: [your privacy email] · [business mailing address].